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Business Intelligence and Analytics Services

We design dashboards and reports around the decisions your leaders and teams make, from daily sales and stock to monthly performance and forecasts, and we add predictive models where they improve planning.

Design Your Dashboards

A presenter walking colleagues through charts on a large screen

The scope

What Is Included

  • Executive Dashboards

    A single view of the measures that matter, updated automatically.

  • Departmental Reporting

    Sales, finance, marketing and operations reports with drill-down to the detail.

  • KPI Frameworks

    Agreed definitions, targets and owners for every key measure.

  • Forecasting

    Demand, revenue and churn forecasts built from your historical data.

  • Customer Analytics

    Segmentation, lifetime value and cohort analysis that guide marketing and retention.

  • Questions in Plain Language

    Copilot in Power BI and Gemini in Looker set up on governed data, so managers can ask questions without waiting for a report.

  • Self-Service Enablement

    Training and governed datasets, so teams answer their own questions.

Signs It Is Time

  • Management meetings start with arguments about the numbers.
  • Monthly reports take days to compile.
  • You can see what happened but not why, or what comes next.
  • Teams ask analysts for the same reports every week.

Tools We Use

  • Microsoft Power BI and Fabric
  • Looker
  • Looker Studio
  • Google Analytics 4
  • Python
  • SQL

Questions About Analytics & Business Intelligence

Power BI or Looker?

Power BI fits organizations on Microsoft 365 and Azure. Looker fits teams on Google Cloud that want a governed semantic layer. We recommend one based on your licences, data platform and users.

How soon do we get a first dashboard?

We agree a first dashboard with a small set of trusted measures early in the project, then expand coverage in planned releases.

Can dashboards update in real time?

Yes, where the source systems allow it. Most business reporting refreshes on a schedule, such as hourly or daily, which keeps costs down.

Explore Data & AI

Walk into Every Meeting with Numbers Nobody Disputes

Tell us the decisions your leaders make each week. We will design the dashboards around them.

Prefer a conversation? Message us on WhatsApp

Loading the form. You can also email sales@softwarebiz.co.