Back-Office and Data Entry Outsourcing
We handle the high-volume administrative work that keeps your business running, from data entry and document processing to product catalogues and order management, accurately and within agreed turnaround times.
The scope
What Is Included
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Data Entry and Cleansing
Accurate entry, de-duplication and enrichment of records in your systems.
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Document Processing
Indexing and extracting data from invoices, forms, contracts and applications.
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Order Processing
Order entry, status updates and exception handling across channels.
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Catalogue and Listing Management
Product listings, descriptions, images and pricing for stores and marketplaces.
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CRM and Records Management
Customer and supplier records kept complete and current.
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Verification
Documents, records and transactions checked against your rules.
Signs It Is Time
- Skilled staff spend hours on data entry.
- Backlogs build up at month end or in peak season.
- Errors in records cause rework and complaints.
- Product listings are out of date across channels.
Tools We Use
- Microsoft 365
- Google Workspace
- Shopify and Adobe Commerce
- Amazon Seller Central and Noon
- Salesforce and HubSpot
- AI document extraction
Questions About Back-Office & Data Operations
How do you ensure accuracy?
Work follows documented procedures, with sample-based quality checks and accuracy targets agreed in the service level agreement.
Can you handle seasonal peaks?
Yes. We plan capacity with you ahead of known peaks and can scale the team for busy periods.
Do you automate parts of the work?
Yes. Where volumes justify it, we automate extraction and entry and keep people on validation and exceptions, which lowers the cost of each transaction.
Clear the Backlog and Keep It Clear
Tell us the task, the volume and the turnaround you need. We will propose the team and the quality checks.
Prefer a conversation? Message us on WhatsApp
Loading the form. You can also email sales@softwarebiz.co.